Guidance pages and information on Worm:Win32/Zotob.A

Ok, earlier this morning we activated our Software Security Incident Reponse Process to respond to a malicious attack known as Worm:Win32/Zotob.A. Our investigation has determined that only a small number of customers have been affected and we’re working directly with them.  We have seen no indication of widespread impact to the Internet, but we have posted a guidance page as well as an encyclopedia entry on this attack.  We will remain watchful for any variants or any further customer impact.

As always, Customers who believe they have been attacked should contact their local FBI office or post their complaint on the Internet Fraud Complaint Center Web site. Customers outside the U.S. should contact the national law enforcement agency in their country. Customers in the U.S. and Canada who believe they may have been affected by this possible vulnerability can receive technical support from Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge for support that is associated with security update issues or viruses.” International customers can receive support by using any of the methods that are listed at Security Help and Support for Home Users Web site.

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*This posting is provided “AS IS” with no warranties, and confers no rights.*