KB2839011 Released to Address Security Bulletin Update Issue

Portuguese (Brazil), Русский 

We are aware that some of our customers may be experiencing difficulties after applying security update 2823324, which we provided in security bulletin MS13-036 on Tuesday, April 9. We’ve determined that the update, when paired with certain third-party software, can cause system errors. As a precaution, we stopped pushing 2823324 as an update when we began investigating the error reports, and have since removed it from the download center.

Contrary to some reports, the system errors do not result in any data loss nor affect all Windows customers. However, all customers who have installed security update 2823324 should follow the guidance that we have provided in KB2839011 to uninstall it.

Update 2823324 addresses a Moderate-level vulnerability that requires an attacker to have physical computer access to exploit. The other security update provided in security bulletin MS13-036, 2808735, continues to be available for download for all affected platforms and is being pushed via updates to help protect customers against other issues – the bulletin no longer contains the affected update.

Dustin Childs
Group Manager,Response Communications
Microsoft Trustworthy Computing